First Response

Our First Response team uses our industry-leading claims management platform in conjunction with our innovative ConnectMe portal and ConnectMeLIVE tools to comprehensively manage any properties that require make safe or mitigation works following damage after an event.

Our clients include insurance companies, commercial and residential property managers, body corporates and loss adjusters. The First Response team will coordinate services with clients to determine the most effective way for the property to be suitable for assessment of resultant damage and reinstatement with minimal disruption.

Our services include:

  • Water extraction 

  • Cleaning, drying and stripping out

  • Electrical and plumbing make safe

  • Carpet lifting and debris removal

  • Stripping of skirtings, wall linings, floors and joinery as required

  • All emergency works will ensure weather tightness and/or hazard removal